All of our woodworking products are eligible for a full refund within 30 days of purchase. You must have a copy of your receipt, and the products must be unused and unopened.
All custom metal work, including bases from the Steel Pound collections, charcuterie boards and custom furniture pieces are non-refundable; please ensure your details are correct before ordering. In stock furniture pieces can be returned for a full refund within 30 days with proof of purchase. A full review will be done on the piece, and if any damages are incurred, a refund will not be provided.
All slabs are final purchase once they leave our showroom; please ensure the slab(s) you purchase will work for your project prior to ordering. We are happy to provide you with more information and photos of any slabs - just ask!
We hope these answered your questions, but please get in touch with us if they didn't! We'd love to hear from you!